Professional Call
Center Outsourcing Services

Going beyond merely answering the telephone calls we closely monitor the call flows and details to enhance your business operations and client experience.

Call Center Services

Call Center Support Service

Excede offers premium Business Process Outsourcing Services to the private and public sectors irrespective of the business size. We have trained personnel to provide you with the comprehensive help desk services matching to your specific customer need. Our objective is to help you maintain great customer relationships and build a reputation for quality service.

The solutions we provide broadly include

  • Catalog/Order entry
  • Appointment setting
  • Customer care and support
  • DRTV/Direct response
  • Order management and processing
  • Multi-language and communication support

Our end-to-end customer support out souring solution includes order taking services for event registrations and enrolments for different types of public events. We value your expense and make sure the most accurate and up todate guest records are maintained in order to save your organization time and money spent for the process.

Our technical support team has the knowledge and expertise to provide your customers with assistance for any technical difficulty. Our technical team efficiently deals with the basic issues like software problems, hardware problems, Internet service problems etc. Also we come up with corporate helpdesk support, warranty and post-warranty support

Contact us for more information about our customer service solutions and inbound call center services.